How does online bookkeeping work?

Excite Tax's answer for Utah owners: under 16 CFR Part 314 a tax preparer working online must keep a written information security plan; the books run on bank feeds and shared files.

Short answers

What is virtual bookkeeping?

Excite Tax's short version: the same bookkeeping, done from a distance. Transactions arrive through bank and card feeds, receipts and statements arrive as files, and the bookkeeper categorises, reconciles and reports without anyone carrying a shoebox anywhere. The IRS does not care where the work happens; the law asks for any recordkeeping system that clearly shows income and expenses.

What does a virtual bookkeeper do?

A virtual bookkeeper's month: categorise every transaction, match every account to its statement, chase the receipts and questions that cannot be answered from the feed, and produce the month's profit and loss and balance sheet. The full cycle is below.

Virtual or local bookkeeping?

Excite Tax's answer: the location matters less than three things you can check, which are who does the work, how the data is protected, and whether the books reconcile every month. A local office is useful if you want to hand over paper in person; otherwise a virtual bookkeeper in Utah, or anywhere else, does the same work from the same bank data. The comparison is below.

Is virtual bookkeeping better than an in-house bookkeeper?

It is usually cheaper below full-time hours. An employee at the Utah median of $23.77 an hour also costs the employer 6.2% social security and 1.45% Medicare on top, and is paid for slow weeks. Excite Tax's worked example is below; an in-house hire wins when the work fills most of a week or needs someone on site.

What is the difference between virtual, remote and online bookkeeping?

In practice, none. All three names describe a bookkeeper who works in a cloud ledger from bank feeds and shared files instead of at your desk. Excite Tax's advice is to ignore the label and ask what the price covers, which accounts get reconciled, and how files are exchanged.

Does virtual bookkeeping suit an online business?

Excite Tax's view: it is the natural fit, because an online seller's records are already digital. The work is separating marketplace payouts into gross sales, fees and refunds so the books show gross income, deductions and credits rather than one net deposit. More in online sellers.

How online bookkeeping works, step by step

  1. Open a separate business account first. IRS guidance is to keep your business account separate from your personal checking account, and a feed from a mixed account turns every coffee into a question.
  2. Connect the feeds. Each bank, card, loan and payment-processor account is linked to the cloud ledger, ideally with read-only access, so transactions arrive daily without anyone logging in as you.
  3. Send the documents that are not in the feed: receipts, invoices, loan statements and payroll reports. These go through a secure upload, not ordinary email.
  4. The bookkeeper categorises each transaction and writes rules for the ones that repeat.
  5. At month end, every account is reconciled to its statement, so the ledger balance and the bank balance agree to the cent.
  6. The bookkeeper sends a short list of questions it could not answer from the documents, then closes the month.
  7. You receive a profit and loss statement and a balance sheet, and the books are ready for the return when the year ends.

None of this needs a meeting in person. It does need you to answer the question list promptly; a month cannot close while a large deposit is still unexplained. The month-end steps are laid out in the month-end close checklist, and what a reconciliation is in what is a bank reconciliation.

What a virtual bookkeeper does each month

What a bookkeeper does not do is sign your tax return. The books feed the return; the return is prepared and signed separately, which is the hand-off at the end of this page. If you are deciding whether you need one at all, see do I need a bookkeeper, and for monthly work as a service, monthly close.

Is virtual bookkeeping safe? What the rules require

The Federal Trade Commission's Safeguards Rule lists tax preparation firms among the businesses it covers, and each must keep a comprehensive information security program that is written. IRS Publication 4557 puts it plainly: tax return preparers must create and enact security plans to protect client data. Under that rule, the plan has to include, among other things:

A small practice gets some relief, but not on the parts that matter most to you. A practice holding data on fewer than five thousand consumers is excused from the written risk assessment, the testing schedule, the written incident response plan and the annual report. Encryption and multi-factor authentication are not on that list.

The candid answer, then: online bookkeeping is as safe as the provider's controls, and paper in a car or an unlocked filing cabinet is not automatically safer. Excite Tax's advice is to judge a provider on the questions below, not on whether it has an office.

Questions to ask any online bookkeeper about security

What you can do on your side

Scanned receipts and digital records

Going paperless is allowed. Under Revenue Procedure 97-22, books kept in an electronic storage system that meets its requirements count as records under section 6001. The system needs controls against unauthorized changes or deletion, an index to find things, and legible reproductions.

Two points owners miss. First, using an outside provider for storage does not relieve you of the responsibility: the records are still yours to produce. Second, paper originals may be destroyed only once the system has been tested and procedures keep it compliant. Keep the digital copies for as long as the return can be examined, generally 3 years, 4 for employment tax records, 7 for a bad-debt or worthless-securities loss. What to keep is covered in what records the IRS requires and do I need to keep receipts.

Software: what the books live in

The law names no product. It requires any recordkeeping system suited to your business that clearly shows your income and expenses, and the Safeguards Rule adds that each vendor holding client data must be capable of safeguarding it. Choosing among products is covered in bookkeeping software for a small business.

The bank-feed access, document portal and software Excite Tax works in are pending confirmation and will appear here, with a reviewed date, once confirmed.

Virtual, local or in-house: a worked comparison

A virtual and a local bookkeeper do the same work from the same bank data; the difference is whether paper changes hands in person. The real choice is between an outside service and an employee, and the employee's cost is easy to underestimate.

An in-house bookkeeper at the Utah median wage, 10 hours a week, before benefits (BLS OEWS, May 2025; IRS Publication 15)

CostPer hourPer year (520 hours)
Median wage$23.77$12,360.40
Employer social security and Medicare (6.2% + 1.45% = 7.65%)$1.82$945.57
Total before benefits (the median wage plus the employer's taxes)$25.59$13,305.97

Add paid leave, software seats, a computer and your own time supervising, then compare the total with a service's monthly quote for the same work. Full figures for other hours are in how much a bookkeeper costs.

Virtual, local or in-house: what differs

QuestionVirtual or remoteLocal officeIn-house employee
Where the work happensIn a cloud ledger, from feeds and filesThe same, plus in-person drop-offAt your business
How you payA monthly or per-job feeA monthly or per-job feeWages, employer taxes and benefits
Cover for holidays and sick daysThe provider's problemThe provider's problemYours
Paper handlingYou scan or photographYou can hand it overOn site
Best whenRecords are mostly digitalYou prefer paper and meetingsThe work fills most of a week

How to judge any provider, virtual or local, is in how to choose a bookkeeper.

In Utah

Utah adds its own rule on top of the federal one. Under Utah Code § 13-44-201, anyone doing business in the state who keeps personal information must maintain reasonable procedures to prevent its unlawful use or disclosure, and must destroy records it no longer keeps by shredding, erasing or making the information indecipherable. That applies to your bookkeeper and to you: the paper statements you have scanned are exactly the records it has in mind.

For bookkeeping anywhere in the state, see online bookkeeping across Utah and the bookkeeping service.

Virtual bookkeeping for online businesses

An online store is the easiest business to keep books for remotely and the easiest to get wrong. Marketplaces and payment processors deposit a net payout, after fees, refunds and holds, so booking the deposit as sales understates both income and expenses. The books have to show gross income, deductions and credits, which means splitting each payout back into gross sales, fees, refunds and reserves, then reconciling the processor balance like a bank account.

Sales tax for online sellers depends on where buyers are and is covered separately; the bookkeeping side is in e-commerce bookkeeping.

When to hand this to a preparer

Hand the books over when keeping them costs more hours than the business can spare, or when they stop agreeing with the bank.

Excite Tax keeps these books; the return they feed is reviewed and signed by a licensed CPA at TBD CPA LLC.

Sources

  1. 16 CFR Part 314, Standards for Safeguarding Customer Information (eCFR, current as of 2026-09-01) · retrieved September 2026
  2. 16 CFR Part 314, Standards for Safeguarding Customer Information (eCFR, current as of 2026-09-01) · retrieved September 2026
  3. IRS Publication 583 (12/2024), Starting a Business and Keeping Records · retrieved September 2026
  4. 16 CFR Part 314, Standards for Safeguarding Customer Information (eCFR, current as of 2026-09-01) · retrieved September 2026
  5. IRS, Revenue Procedure 97-22, Internal Revenue Bulletin 1997-13 · retrieved September 2026
  6. BLS, Utah – May 2025 OEWS State Occupational Employment and Wage Estimates · retrieved September 2026
  7. IRS Publication 15 (2026), (Circular E), Employer's Tax Guide · retrieved September 2026
  8. IRS Publication 4557 (Rev. 6-2024), Safeguarding Taxpayer Data · retrieved September 2026
  9. 16 CFR Part 314, Standards for Safeguarding Customer Information (eCFR, current as of 2026-09-01) · retrieved September 2026
  10. IRS, How long should I keep records? · retrieved September 2026
  11. Utah Code § 13-44-201 (effective 5/14/2019), Protection of personal information · retrieved September 2026

Ranked and explained on the sources page.